1. How long will it take for my order to arrive?
We typically process and ship orders within 1–3 business days. Once your order is shipped, delivery times depend on the shipping method you choose:

• tandard Shipping: 5–7 business days (domestic orders).
• Expedited Shipping: 2–4 business days (domestic orders).
• International Shipping: 7–14 business days (depending on location).

2. Do you offer free shipping?

Yes! We offer free standard shipping on orders over a certain amount. Check our website for the current minimum order requirement for free shipping offers.

.3. Can I track my order?
Yes! Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your package via the carrier’s website.

1. What payment methods do you accept?
We accept a variety of payment methods to ensure a smooth checkout process:

• Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
• PayPal: Secure online payments using your PayPal account.
• Other Payment Options: We may also accept other payment methods based on your location (e.g., Apple Pay, Google Pay). Please check our checkout page for additional options.

.2. Is it safe to use my credit card on your website?
Yes, we take your security very seriously. Our website uses SSL encryption technology to protect your payment details and personal information during the checkout process. All transactions are processed through secure and trusted payment providers.

3. Why is my payment not being accepted?
If your payment is not being accepted, here are a few things to check:

• Ensure that your credit/debit card information is entered correctly, including your billing address.
• Make sure your card has sufficient funds or credit available.
• If you’re using PayPal, ensure that your account is active and linked to a valid payment method.
• Some banks may decline international transactions for security reasons. If this happens, please contact your bank or try using an alternative payment method.

If you continue to have issues, please contact our customer support team at [[email protected]] for assistance.

.1. What is your return policy?
Due to the personal care and hygiene nature of our products, we do not accept returns or exchanges on opened or used items. However, if you receive a damaged or defective product, please contact us within 7 days of receiving your order for a replacement or refund.

.2. Can I return my product if I don’t like it?
Unfortunately, because our products are considered personal care items, we cannot accept returns for reasons of personal preference or dissatisfaction with the scent, texture, or appearance. Please review the product descriptions and ingredients carefully before purchasing to ensure you’re selecting the right item.

.3. How do I return a damaged or defective item?
If your item is damaged or defective, please contact us within 7 days of receiving your order at [[email protected]]. Be sure to include:

• Your order number.
• Photos of the damaged or defective product.
• A description of the issue.

Once we receive your information, we will process your return and either issue a replacement or refund as appropriate.